Wj3's Privacy Policy

Wj3 (wj3.wine) is a trusted online gaming platform serving users in Bangladesh. We believe your personal privacy is a fundamental right. This Privacy Policy document clearly explains how wj3 collects, processes, stores, and protects your personal information.

By using the wj3 platform, you are considered to have consented to the data processing described in this Privacy Policy. If you disagree with any part of this policy, please stop using wj3 services and reach out to our support team.

Wj3 only collects information that is strictly necessary to provide its services. We never collect excessive or irrelevant data. The types of information collected are detailed below:

Wj3 collects information in several ways. In each case, we maintain full transparency and keep you informed about how your data is being collected:

• Directly Provided: You provide information directly when registering an account, updating your profile, or contacting customer support.
• Automatic collection: When you use wj3, certain information is collected automatically through cookies, log files, and similar technologies.
• From Third Parties: Limited data may be verified with authorized third parties for payment verification or KYC purposes.
• Gaming activity: Your play time, bet amounts, and game results are logged on wj3's servers — primarily for dispute resolution and security purposes.

Wj3 uses the information it collects solely for the purposes listed below. We never use your data for unauthorized purposes:

• Service Delivery: For account management, gaming services, and payment processing.
• Identity Verification: To complete age verification and KYC (Know Your Customer) processes.
• Ensuring Security: To prevent fraud, money laundering, and unauthorized access.
• Contact: For important account updates, promotional offers, and customer support.
• Responsible Gaming: To detect unusual gaming patterns and provide assistance.
• Legal obligations: To comply with applicable laws and regulatory requirements.
• Service Improvement: For analytics and research to improve user experience.

Wj3 never sells your personal information to third parties. In limited circumstances, certain data may be shared — only to provide you with services or to meet legal obligations:

• Payment Processors: Approved payment gateways such as Mobile Banking, Nagad, and Rocket — for transaction processing only.
• KYC service provider: Authorized third parties for identity verification — limited to necessary data only.
• Law enforcement agencies: Where disclosure is required by a court order or valid legal process.
• Game provider: Game studios providing services on wj3 — limited to the minimum data required to manage gaming sessions.

The wj3 website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve the quality of our services.

• Essential Cookies: Required to maintain login sessions and ensure site security — the site cannot function properly without these.
• Functional cookies: To remember your language preference and other settings.
• Analytics Cookies: To understand which pages are used most — completely anonymized.
• Security Cookies: To detect multiple accounts or fraudulent activity.

You can block or delete cookies at any time through your browser settings. However, blocking essential cookies may cause some wj3 features to not function properly.

Wj3 employs industry-leading security measures to protect your data. Our security infrastructure is regularly reviewed and updated:

• TLS 1.3 protocol is used for all data transmissions.
• Stored data is protected with AES-256 encryption.
• 24/7 security monitoring is active on our servers.
• Regular third-party security audits are conducted.
• Two-factor authentication (2FA) is available.
• An immediate alert is sent if a suspicious login or activity is detected.

As a wj3 user, you have important rights over your own personal data. We respect these rights and are committed to fulfilling them in a timely manner:

To exercise any of these rights, please contact wj3 customer support. We will do our best to respond to your request within 30 business days. Please note that in some cases, legal obligations may prevent us from fulfilling certain requests.

Wj3 is an adults-only gaming platform. No one under the age of 18 may register or play on wj3. We do not knowingly collect any information from minors.

Wj3 does not retain your data longer than necessary. Retention periods vary depending on the type of information:

• Account information: For as long as the account is active, and for a further 5 years after closure (for legal compliance).
• Transaction Records: Up to 7 years — in accordance with financial regulations.
• KYC documents: Up to 5 years after account closure.
• Customer support chat: Up to 2 years.
• Log Files & Cookies: Typically 90 days to 1 year.

Once the retention period expires, your data is securely deleted or anonymized.

Wj3 reserves the right to update this Privacy Policy at any time. For any significant changes, we will notify you in advance:

• Notifications will be sent to your registered mobile number or email.
• The "Last Updated" date at the top of the page will reflect any changes.
• For significant changes, you will be notified at least 7 days before they take effect.
• Continued use of the platform after changes are made constitutes acceptance of the updated policy.

For any questions, requests, or complaints regarding our Privacy Policy, please contact wj3's Data Protection Team. We're available 24/7 to assist you in Bengali.